Privacy

Our Commitment
 
When shopping at flowercreations.ca the protection of your privacy and safe transactions and are our number-one priorities. To help our customers understand our commitment to security and privacy, we've outlined our policy in detail.
 
Secure Shopping
 
We take the security issue seriously.  Our online ordering system is based on the 128 SSL encryption standard.
All private information that you send us (including credit card numbers, names, addresses, and telephone numbers) is encrypted so that your private information cannot be read by anyone as it travels over the Internet.
 
Account Protection
 

If you choose to open an account with us, your password will be your personal, secret entry code to flowercreations.ca. Your password is needed to access any account areas. Your password keeps your account information private and secure. It is your responsibility to protect your password and not distribute it.
 
Collection and Use of Information
 
When you place an order, we require you to provide us with personal contact and billing information, including your address and telephone number. We use this information to give you a customized experience and to process the orders that you place with us.

When you place an order, your account information is saved. When you do, our database stores your billing and delivery information, and automatically transfers it to the order form each time you place an order so that you do not have to re-enter this information. If you open an account with us, you have access to an address book that includes addresses and other contact information about persons to whom you wish to send flowers or gifts. You can view or edit information in your address book at anytime.

The recipient phone number is used for delivery purposes. On some occasions, the recipient may be called to schedule delivery. To maintain our high quality standards, we will occasionally contact the recipient to ensure the satisfaction with their gift.
 
Contests
 
When you participate in contests and promotions sponsored by flowercreations.ca, we use the personal information provided to qualify your entry and to contact you, should you come up a winner.
 
Resale or Disclosure of Information to Third Parties
 
Flower Creations Inc. does not sell, trade, loan, lease or rent any personal information collected on our site.
 
Your Consent
 

By shopping at our website or opening a flowercreations.ca account, you consent to the use of your personal information in the manner specified in the privacy policy. We, however, have the option to change, modify, or add to the terms and conditions of the privacy policy at anytime. These changes will be posted on the site to give you notice. Any customer who does not agree to the altered privacy policy has the option to opt-out.  To opt-out, please email us at orders@flowercreations.ca.